Leave your number, we WhatsApp you in under a minute.
ENGLISH-SPEAKING · QUOTE BEFORE ANY WORK
We talk to you in English, fix the problem and explain exactly what we did. 1,000+ expats served, 4.9 on Google.
You get a written quote on WhatsApp, and no work starts until you approve it. Every job gets a VAT invoice with your NIF.
ENGLISH-SPEAKING · QUOTE BEFORE ANY WORK
We’re UrgentPlumber, a Lisbon-based plumbing team. We explain the problem in English, agree the work and stand behind the repair.
What you can expect
Leaks, drains & hot-water repairs
Clear quotes & English explanations
VAT invoices with your NIF
Your price agreed.
Your arrival time confirmed.
Everything you expect: Good work and most of all, honest around the "orçamento".
I had an urgent water leak in my garden and UrgentPlumber was an absolute lifesaver. Their response was incredibly fast, and Paul arrived exactly when he said he would. What I appreciated most was the total clarity throughout the entire process; Paul explained exactly where the issue was, how he was going to fix it, and kept me informed every step of the way.
I couldn't be happier with the service and highly recommend them to anyone needing a quick, expert solution in Lisbon! Also, this must be the world first AI- powered plumber, using it from diagnostic to report and invoicing, very impressive! 😉
WhatsApp engagement was excellent. They diagnosed the problem remotely with my water heater but given they weren’t the best fit with the device manufacturer, they recommended a different path with the manufacturer. They were awesome to work with.
***I do not usually leave reviews, but Paul and Urgent Plumber really deserve one!!*** I wish Paul had been my first call, not my fourth! The problem: We had a toilet issue that kept coming back despite 3 visits and different attempts to fix it from other plumbers. Eventually, both the toilet and shower started backing up with sewer water. The real fix: Paul brought the right technology to diagnose the problem. Down went a video camera into the drains, and he found the blockage that had been missed before.
He got it all cleared out and removed the waste material. The difference: It finally felt like someone had found the real cause of the problem instead of just treating the symptoms. True professional: Paul responded quickly, got us scheduled as soon as possible, arrived on time, and was professional and easy to work with. Everything has been working great since. I also really appreciated being able to communicate clearly in English. Excellent service and highly recommended!
Great service! Fast and professional
Who we are and how we work
We talk to you in English, fix the problem and explain exactly what we did. 1,000+ expats served, 4.9 on Google.
You get a written quote on WhatsApp, and no work starts until you approve it. Every job gets a VAT invoice with your NIF.
ENGLISH-SPEAKING · QUOTE BEFORE ANY WORK
WhatsApp engagement was excellent. They diagnosed the problem remotely with my water heater but given they weren’t the best fit with the device manufacturer, they recommended a different path with the manufacturer. They were awesome to work with.
Atendimento impecável. Desde a 1a ligação até a execução do serviço - em pleno Domingo. Continuem com essa postura que terão muito sucesso ! (Translated by Google) Impeccable service. From the first call to the completion of the service – on a Sunday no less! Keep up the good work and you'll have great success!
Amazing service from start to finish. You can tell that they truly care about making sure they fix things well, highly recommend!
We had two jobs in one visit: a water heater install and a fixed-panel shower glass, and we couldn’t be happier! Fast, efficient, friendly service. Paul was knowledgeable about the glass install, making sure everything was level and well secured. Will definitely be recommending to others!!
Everything you expect: Good work and most of all, honest around the "orçamento".
Very professional, courteous and lknowledagble. They help.me solve a problem with my water heater over the phone. I will recommend them highly!
We are doing a minor kitchen remodel that involves replacing a gas cooktop with induction. The day after the gas cooktop was removed, we discovered our tankless water heater was not working. I contacted Paul at urgent plumber.pt via WhatsApp and he was so helpful. He called me gave suggestions to try to make it work before coming out. When that didn’t work, he asked me to send a video so he could listen to the water heater to determine if there was a problem with the igniter. He even contacted a representative from the water heater manufacturer. Ultimately I figured out the problem without Paul needing to come out. He was so helpful by phone and WhatsApp, that I’m keeping his contact information for future needs and to give to our English-speaking friends. He kept giving me suggestions to try to save us money before coming out. Truely appreciated.
I had an urgent water leak in my garden and UrgentPlumber was an absolute lifesaver. Their response was incredibly fast, and Paul arrived exactly when he said he would. What I appreciated most was the total clarity throughout the entire process; Paul explained exactly where the issue was, how he was going to fix it, and kept me informed every step of the way. I couldn't be happier with the service and highly recommend them to anyone needing a quick, expert solution in Lisbon! Also, this must be the world first AI- powered plumber, using it from diagnostic to report and invoicing, very impressive! 😉
***I do not usually leave reviews, but Paul and Urgent Plumber really deserve one!!*** I wish Paul had been my first call, not my fourth! The problem: We had a toilet issue that kept coming back despite 3 visits and different attempts to fix it from other plumbers. Eventually, both the toilet and shower started backing up with sewer water. The real fix: Paul brought the right technology to diagnose the problem. Down went a video camera into the drains, and he found the blockage that had been missed before. He got it all cleared out and removed the waste material. The difference: It finally felt like someone had found the real cause of the problem instead of just treating the symptoms. True professional: Paul responded quickly, got us scheduled as soon as possible, arrived on time, and was professional and easy to work with. Everything has been working great since. I also really appreciated being able to communicate clearly in English. Excellent service and highly recommended!
Great service! Fast and professional
Very good service, excellent follow‑up on the repairs. I highly recommend.
I bought a new washing machine from El Corte Ingles and paid for a "professional installation". Days after the machine was installed my downstairs neighbor reported water coming into her apartment. Living full time in NYC and part time in Lisbon, I freaked out. No one was even home using the washing machine. I got Paul@urgent plumbers' contact info from a friendly whatsapp group and contacted him on the fly. Within an hour he was inside my apartment in Baixa and diagnosed the problem. The "professional installers" from ECI did not tighten the connection and water was leaking. He screwed it up tight and said the problem was fixed. I offered to pay Paul for his time and he flatly refused saying it just wasn't necessary. What a professional. So that's all I have to say.
Paul replied to my message as soon as I sent it. This type of responsiveness is rare and I appreciated that! My problem (a boiler issue) was solved in 5 minutes, over the phone, with great guidance! 🙌 Amazing service, friendly person, highly recommended! Thank you, Paul!
Serviço de desentupimento impecável. O Paul e o Rome foram ótimos, muito pacientes e explicaram tudo detalhadamente. No final, deixaram a casa perfeitamente limpa. Recomendo vivamente! 5 estrelas. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!) (Translated by Google) Impeccable drain cleaning service. Paul and Rome were great, very patient, and explained everything in detail. In the end, they left the house perfectly clean. Highly recommend! 5 stars. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!)
Serviço excelente. Super profissional. Veio no horário agendado, arrumou meu problema de forma rápida e deixou tudo limpo. Trabalho impecável. (Translated by Google) Excellent service. Super professional. Arrived on time, fixed my problem quickly, and left everything clean. Impeccable work.
UrgentPlumber is a plumbing team in the Lisbon area that works in English and Portuguese. We were set up for people who live here but don't speak Portuguese, or not well enough yet to explain a leak on the phone. We have served more than 1,000 expats so far.
Many Lisbon flats are old, half-renovated, and nobody knows where the pipes run. Our technicians are used to that: they find the problem, fix it properly and tell you in plain English what they found and what they did.
The company behind UrgentPlumber is Impulso de Leão, LDA, registered in Lisbon. Its details are at the end of this page.
We also replace taps, mixers, valves and toilet mechanisms, and take care of the small jobs that come with an old flat.
Blocked sinks, toilets, showers and drains. We find out why it blocked and explain how to stop it happening again.
Hidden leaks found with thermal and pipe cameras. We mark the spot on a photo and open only that point.
Repair, replacement and installation of water heaters and boilers.
Burst pipes, water coming through the ceiling, an overflowing toilet: what to do now, and how we get to you.
We repair, replace and install water heaters of every kind, including gas esquentadores. Work on the gas supply itself is done by a certified gas company.
You message us in English.
On WhatsApp or by phone. A photo or a short video helps. We confirm the arrival time on WhatsApp before we set off.
Written quote first.
You get a written quote on WhatsApp, and no work starts until you approve it.
We fix it and explain what we did.
The technician tells you in English what was wrong and what was done. Every job gets a VAT invoice with your NIF.
Send a photo of the problem on WhatsApp, in English, and we tell you what happens next.
MESSAGE A PLUMBER NOW WhatsApp engagement was excellent. They diagnosed the problem remotely with my water heater but given they weren’t the best fit with the device manufacturer, they recommended a different path with the manufacturer. They were awesome to work with.
Atendimento impecável. Desde a 1a ligação até a execução do serviço - em pleno Domingo. Continuem com essa postura que terão muito sucesso ! (Translated by Google) Impeccable service. From the first call to the completion of the service – on a Sunday no less! Keep up the good work and you'll have great success!
Amazing service from start to finish. You can tell that they truly care about making sure they fix things well, highly recommend!
We had two jobs in one visit: a water heater install and a fixed-panel shower glass, and we couldn’t be happier! Fast, efficient, friendly service. Paul was knowledgeable about the glass install, making sure everything was level and well secured. Will definitely be recommending to others!!
Everything you expect: Good work and most of all, honest around the "orçamento".
Very professional, courteous and lknowledagble. They help.me solve a problem with my water heater over the phone. I will recommend them highly!
We are doing a minor kitchen remodel that involves replacing a gas cooktop with induction. The day after the gas cooktop was removed, we discovered our tankless water heater was not working. I contacted Paul at urgent plumber.pt via WhatsApp and he was so helpful. He called me gave suggestions to try to make it work before coming out. When that didn’t work, he asked me to send a video so he could listen to the water heater to determine if there was a problem with the igniter. He even contacted a representative from the water heater manufacturer. Ultimately I figured out the problem without Paul needing to come out. He was so helpful by phone and WhatsApp, that I’m keeping his contact information for future needs and to give to our English-speaking friends. He kept giving me suggestions to try to save us money before coming out. Truely appreciated.
I had an urgent water leak in my garden and UrgentPlumber was an absolute lifesaver. Their response was incredibly fast, and Paul arrived exactly when he said he would. What I appreciated most was the total clarity throughout the entire process; Paul explained exactly where the issue was, how he was going to fix it, and kept me informed every step of the way. I couldn't be happier with the service and highly recommend them to anyone needing a quick, expert solution in Lisbon! Also, this must be the world first AI- powered plumber, using it from diagnostic to report and invoicing, very impressive! 😉
***I do not usually leave reviews, but Paul and Urgent Plumber really deserve one!!*** I wish Paul had been my first call, not my fourth! The problem: We had a toilet issue that kept coming back despite 3 visits and different attempts to fix it from other plumbers. Eventually, both the toilet and shower started backing up with sewer water. The real fix: Paul brought the right technology to diagnose the problem. Down went a video camera into the drains, and he found the blockage that had been missed before. He got it all cleared out and removed the waste material. The difference: It finally felt like someone had found the real cause of the problem instead of just treating the symptoms. True professional: Paul responded quickly, got us scheduled as soon as possible, arrived on time, and was professional and easy to work with. Everything has been working great since. I also really appreciated being able to communicate clearly in English. Excellent service and highly recommended!
Great service! Fast and professional
Very good service, excellent follow‑up on the repairs. I highly recommend.
I bought a new washing machine from El Corte Ingles and paid for a "professional installation". Days after the machine was installed my downstairs neighbor reported water coming into her apartment. Living full time in NYC and part time in Lisbon, I freaked out. No one was even home using the washing machine. I got Paul@urgent plumbers' contact info from a friendly whatsapp group and contacted him on the fly. Within an hour he was inside my apartment in Baixa and diagnosed the problem. The "professional installers" from ECI did not tighten the connection and water was leaking. He screwed it up tight and said the problem was fixed. I offered to pay Paul for his time and he flatly refused saying it just wasn't necessary. What a professional. So that's all I have to say.
Paul replied to my message as soon as I sent it. This type of responsiveness is rare and I appreciated that! My problem (a boiler issue) was solved in 5 minutes, over the phone, with great guidance! 🙌 Amazing service, friendly person, highly recommended! Thank you, Paul!
Serviço de desentupimento impecável. O Paul e o Rome foram ótimos, muito pacientes e explicaram tudo detalhadamente. No final, deixaram a casa perfeitamente limpa. Recomendo vivamente! 5 estrelas. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!) (Translated by Google) Impeccable drain cleaning service. Paul and Rome were great, very patient, and explained everything in detail. In the end, they left the house perfectly clean. Highly recommend! 5 stars. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!)
Serviço excelente. Super profissional. Veio no horário agendado, arrumou meu problema de forma rápida e deixou tudo limpo. Trabalho impecável. (Translated by Google) Excellent service. Super professional. Arrived on time, fixed my problem quickly, and left everything clean. Impeccable work.
One of our technicians. They speak English and Portuguese, so you can explain the problem in English, and they can talk to a neighbour or the building administration in Portuguese if needed.
Yes. You get a written quote on WhatsApp, and no work starts until you approve it.
Yes. Every job gets a VAT invoice with your NIF. It is issued by Impulso de Leão, LDA, NIF 518664422.
We fix it properly or we come back for free. If what we repaired fails again, message us and we come back at no cost.
We confirm the arrival time on WhatsApp before we set off.
Leave your number, we WhatsApp you in under a minute.
Message us on WhatsApp at +351 21 700 9237 or call +351 21 700 9773.
Every job gets a VAT invoice with your NIF.
1,000+ expats served in the Lisbon area. 4.9 on Google.
