Leave your number, we WhatsApp you in under a minute.
ENGLISH-SPEAKING · QUOTE BEFORE ANY WORK
We find the source of a hidden leak with thermal and pipe cameras, mark the spot on a photo and open only that point. English-speaking team, across Greater Lisbon, Cascais and Sintra, and the south bank down to Setúbal.
You get a written quote on WhatsApp, and no work starts until you approve it. We confirm the arrival time on WhatsApp before we set off.
ENGLISH-SPEAKING · QUOTE BEFORE ANY WORK
WhatsApp engagement was excellent. They diagnosed the problem remotely with my water heater but given they weren’t the best fit with the device manufacturer, they recommended a different path with the manufacturer. They were awesome to work with.
Atendimento impecável. Desde a 1a ligação até a execução do serviço - em pleno Domingo. Continuem com essa postura que terão muito sucesso ! (Translated by Google) Impeccable service. From the first call to the completion of the service – on a Sunday no less! Keep up the good work and you'll have great success!
Amazing service from start to finish. You can tell that they truly care about making sure they fix things well, highly recommend!
We had two jobs in one visit: a water heater install and a fixed-panel shower glass, and we couldn’t be happier! Fast, efficient, friendly service. Paul was knowledgeable about the glass install, making sure everything was level and well secured. Will definitely be recommending to others!!
Everything you expect: Good work and most of all, honest around the "orçamento".
Very professional, courteous and lknowledagble. They help.me solve a problem with my water heater over the phone. I will recommend them highly!
We are doing a minor kitchen remodel that involves replacing a gas cooktop with induction. The day after the gas cooktop was removed, we discovered our tankless water heater was not working. I contacted Paul at urgent plumber.pt via WhatsApp and he was so helpful. He called me gave suggestions to try to make it work before coming out. When that didn’t work, he asked me to send a video so he could listen to the water heater to determine if there was a problem with the igniter. He even contacted a representative from the water heater manufacturer. Ultimately I figured out the problem without Paul needing to come out. He was so helpful by phone and WhatsApp, that I’m keeping his contact information for future needs and to give to our English-speaking friends. He kept giving me suggestions to try to save us money before coming out. Truely appreciated.
I had an urgent water leak in my garden and UrgentPlumber was an absolute lifesaver. Their response was incredibly fast, and Paul arrived exactly when he said he would. What I appreciated most was the total clarity throughout the entire process; Paul explained exactly where the issue was, how he was going to fix it, and kept me informed every step of the way. I couldn't be happier with the service and highly recommend them to anyone needing a quick, expert solution in Lisbon! Also, this must be the world first AI- powered plumber, using it from diagnostic to report and invoicing, very impressive! 😉
***I do not usually leave reviews, but Paul and Urgent Plumber really deserve one!!*** I wish Paul had been my first call, not my fourth! The problem: We had a toilet issue that kept coming back despite 3 visits and different attempts to fix it from other plumbers. Eventually, both the toilet and shower started backing up with sewer water. The real fix: Paul brought the right technology to diagnose the problem. Down went a video camera into the drains, and he found the blockage that had been missed before. He got it all cleared out and removed the waste material. The difference: It finally felt like someone had found the real cause of the problem instead of just treating the symptoms. True professional: Paul responded quickly, got us scheduled as soon as possible, arrived on time, and was professional and easy to work with. Everything has been working great since. I also really appreciated being able to communicate clearly in English. Excellent service and highly recommended!
Great service! Fast and professional
Very good service, excellent follow‑up on the repairs. I highly recommend.
I bought a new washing machine from El Corte Ingles and paid for a "professional installation". Days after the machine was installed my downstairs neighbor reported water coming into her apartment. Living full time in NYC and part time in Lisbon, I freaked out. No one was even home using the washing machine. I got Paul@urgent plumbers' contact info from a friendly whatsapp group and contacted him on the fly. Within an hour he was inside my apartment in Baixa and diagnosed the problem. The "professional installers" from ECI did not tighten the connection and water was leaking. He screwed it up tight and said the problem was fixed. I offered to pay Paul for his time and he flatly refused saying it just wasn't necessary. What a professional. So that's all I have to say.
Paul replied to my message as soon as I sent it. This type of responsiveness is rare and I appreciated that! My problem (a boiler issue) was solved in 5 minutes, over the phone, with great guidance! 🙌 Amazing service, friendly person, highly recommended! Thank you, Paul!
Serviço de desentupimento impecável. O Paul e o Rome foram ótimos, muito pacientes e explicaram tudo detalhadamente. No final, deixaram a casa perfeitamente limpa. Recomendo vivamente! 5 estrelas. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!) (Translated by Google) Impeccable drain cleaning service. Paul and Rome were great, very patient, and explained everything in detail. In the end, they left the house perfectly clean. Highly recommend! 5 stars. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!)
Serviço excelente. Super profissional. Veio no horário agendado, arrumou meu problema de forma rápida e deixou tudo limpo. Trabalho impecável. (Translated by Google) Excellent service. Super professional. Arrived on time, fixed my problem quickly, and left everything clean. Impeccable work.
Thermal imaging shows where water is spreading behind a wall, a floor or a ceiling, anywhere in Lisbon and the surrounding areas. A pipe camera lets us look inside the pipe itself. You see what we see on the screen, and we explain it in English.
A patch that grows, paint that bubbles or plaster that crumbles, often near a bathroom or a kitchen.
A stain on the ceiling, a swollen skirting board or floor tiles that sound hollow or lift.
Nobody is using more water, but the bill or the meter says otherwise. The meter test below tells you in half an hour.
A hiss or a trickle behind a wall or under the tiles, often clearest at night when the building is quiet.
If you keep topping up the pressure on a boiler with radiators, water may be escaping from the heating pipes.
Mould in a corner or behind furniture, or a smell of damp you can't trace, can come from a slow leak.
Before anyone opens a wall, check whether water is really escaping. It costs nothing and you can do it now.
The meter doesn't move but the stain keeps growing? The water may be coming from the flat above or from a shared pipe of the building. Tell us what you see and we'll tell you what it looks like.
For a burst pipe or water pouring in, see what to do in a plumbing emergency.
It depends on where the water comes from. These are the usual rules in Portuguese buildings; the details are in your building's rules and your rental contract.
Before anything is repaired, talk to the neighbour or the administration and keep your photos. If you rent, tell your landlord straight away. If your Portuguese isn't up to it yet, we can explain what we found to them in Portuguese.
We tell you where the water is coming from. Who pays is agreed between you, the neighbour, the condominium and your landlord: we don't take sides.
After the detection you get a short written report in English on WhatsApp. You can forward it to your landlord, a neighbour or the building administration.
The spot marked on a photo of the wall, floor or ceiling, so anyone can find it again.
The thermal images that show where the water is spreading, and the pipe-camera images where we used one.
Which pipe or fitting we think is leaking, and whether it sits in your flat, the neighbour's or a shared pipe of the building.
The repair we suggest, with a written quote on WhatsApp before any work.
Tell us what you see.
WhatsApp us photos of the stain or the meter, or call. We confirm the arrival time on WhatsApp before we set off.
We locate the leak and mark the spot.
We find it with thermal and pipe cameras and mark the exact spot on a photo, before anything is opened.
Written quote first, then we open only that point.
You get a written quote on WhatsApp, and no work starts until you approve it. Then we open only the marked spot and repair the pipe. We fix it properly or we come back for free.
Send a photo of the stain or of the water meter on WhatsApp, and we tell you what happens next.
MESSAGE US ABOUT A LEAKWe cover Lisbon, Cascais, Sintra, Oeiras, Carnaxide, Algés, Carcavelos, Estoril, Amadora, Loures, Odivelas, Vila Franca de Xira, Almada, Costa da Caparica, Barreiro, Seixal, Setúbal and Sesimbra. Send your address on WhatsApp and we'll confirm.
See the areas: Cascais · Oeiras · Sintra · Almada · Setúbal.
We also handle drain unclogging, water heaters and boilers and plumbing emergencies.
WhatsApp engagement was excellent. They diagnosed the problem remotely with my water heater but given they weren’t the best fit with the device manufacturer, they recommended a different path with the manufacturer. They were awesome to work with.
Atendimento impecável. Desde a 1a ligação até a execução do serviço - em pleno Domingo. Continuem com essa postura que terão muito sucesso ! (Translated by Google) Impeccable service. From the first call to the completion of the service – on a Sunday no less! Keep up the good work and you'll have great success!
Amazing service from start to finish. You can tell that they truly care about making sure they fix things well, highly recommend!
We had two jobs in one visit: a water heater install and a fixed-panel shower glass, and we couldn’t be happier! Fast, efficient, friendly service. Paul was knowledgeable about the glass install, making sure everything was level and well secured. Will definitely be recommending to others!!
Everything you expect: Good work and most of all, honest around the "orçamento".
Very professional, courteous and lknowledagble. They help.me solve a problem with my water heater over the phone. I will recommend them highly!
We are doing a minor kitchen remodel that involves replacing a gas cooktop with induction. The day after the gas cooktop was removed, we discovered our tankless water heater was not working. I contacted Paul at urgent plumber.pt via WhatsApp and he was so helpful. He called me gave suggestions to try to make it work before coming out. When that didn’t work, he asked me to send a video so he could listen to the water heater to determine if there was a problem with the igniter. He even contacted a representative from the water heater manufacturer. Ultimately I figured out the problem without Paul needing to come out. He was so helpful by phone and WhatsApp, that I’m keeping his contact information for future needs and to give to our English-speaking friends. He kept giving me suggestions to try to save us money before coming out. Truely appreciated.
I had an urgent water leak in my garden and UrgentPlumber was an absolute lifesaver. Their response was incredibly fast, and Paul arrived exactly when he said he would. What I appreciated most was the total clarity throughout the entire process; Paul explained exactly where the issue was, how he was going to fix it, and kept me informed every step of the way. I couldn't be happier with the service and highly recommend them to anyone needing a quick, expert solution in Lisbon! Also, this must be the world first AI- powered plumber, using it from diagnostic to report and invoicing, very impressive! 😉
***I do not usually leave reviews, but Paul and Urgent Plumber really deserve one!!*** I wish Paul had been my first call, not my fourth! The problem: We had a toilet issue that kept coming back despite 3 visits and different attempts to fix it from other plumbers. Eventually, both the toilet and shower started backing up with sewer water. The real fix: Paul brought the right technology to diagnose the problem. Down went a video camera into the drains, and he found the blockage that had been missed before. He got it all cleared out and removed the waste material. The difference: It finally felt like someone had found the real cause of the problem instead of just treating the symptoms. True professional: Paul responded quickly, got us scheduled as soon as possible, arrived on time, and was professional and easy to work with. Everything has been working great since. I also really appreciated being able to communicate clearly in English. Excellent service and highly recommended!
Great service! Fast and professional
Very good service, excellent follow‑up on the repairs. I highly recommend.
I bought a new washing machine from El Corte Ingles and paid for a "professional installation". Days after the machine was installed my downstairs neighbor reported water coming into her apartment. Living full time in NYC and part time in Lisbon, I freaked out. No one was even home using the washing machine. I got Paul@urgent plumbers' contact info from a friendly whatsapp group and contacted him on the fly. Within an hour he was inside my apartment in Baixa and diagnosed the problem. The "professional installers" from ECI did not tighten the connection and water was leaking. He screwed it up tight and said the problem was fixed. I offered to pay Paul for his time and he flatly refused saying it just wasn't necessary. What a professional. So that's all I have to say.
Paul replied to my message as soon as I sent it. This type of responsiveness is rare and I appreciated that! My problem (a boiler issue) was solved in 5 minutes, over the phone, with great guidance! 🙌 Amazing service, friendly person, highly recommended! Thank you, Paul!
Serviço de desentupimento impecável. O Paul e o Rome foram ótimos, muito pacientes e explicaram tudo detalhadamente. No final, deixaram a casa perfeitamente limpa. Recomendo vivamente! 5 estrelas. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!) (Translated by Google) Impeccable drain cleaning service. Paul and Rome were great, very patient, and explained everything in detail. In the end, they left the house perfectly clean. Highly recommend! 5 stars. (Excellent drain cleaning service. Paul and Rome were fantastic—very patient and took the time to explain everything clearly. They also made sure to leave the house spotless once they were finished. Highly recommended!)
Serviço excelente. Super profissional. Veio no horário agendado, arrumou meu problema de forma rápida e deixou tudo limpo. Trabalho impecável. (Translated by Google) Excellent service. Super professional. Arrived on time, fixed my problem quickly, and left everything clean. Impeccable work.
We look for the leak with a thermal camera, which shows where water is spreading behind walls, floors and ceilings, and with a pipe camera where we can look inside the pipe. We mark the spot on a photo, then open only that point.
It depends on the home and on where the leak is, so we don't publish prices. You get a written quote on WhatsApp, and no work starts until you approve it.
We confirm the arrival time on WhatsApp before we set off. If water is coming through right now, say so in your first message.
Yes. You get a short report in English on WhatsApp with the marked spot, the camera images, the likely cause and the repair we recommend. You can forward it to your landlord, a neighbour or the building administration.
Yes. We find where it comes from and can explain what we found to your neighbour or the building administration in Portuguese. Who pays usually depends on whether the pipe is inside their flat or a shared pipe of the building.
We fix it properly or we come back for free. If what we repaired fails again, message us and we come back at no cost.
We cover Lisbon, Cascais, Sintra, Oeiras, Carnaxide, Algés, Carcavelos, Estoril, Amadora, Loures, Odivelas, Vila Franca de Xira, Almada, Costa da Caparica, Barreiro, Seixal, Setúbal and Sesimbra. Send your address on WhatsApp and we'll confirm.
Send a photo of the stain or of the water meter on WhatsApp. We confirm the arrival time on WhatsApp before we set off.
Leave your number, we WhatsApp you in under a minute.
Message us on WhatsApp at +351 21 700 9237 or call +351 21 700 9773.
We locate the leak and mark the spot on a photo before anything is opened.
Every job gets a VAT invoice with your NIF.
Rua Cardal de São José 8A, 1150-088 Lisboa
Impulso de Leão, LDA
NIF: 518664422
Serving Lisbon · Cascais · Sintra · Oeiras · Carnaxide · Algés · Carcavelos · Estoril · Amadora · Loures · Odivelas · Vila Franca de Xira · Almada · Costa da Caparica · Barreiro · Seixal · Setúbal · Sesimbra.
